Reservation Terms and Conditions
Reservations All Reservations whether made by Telephone, on-line or e-mail are to be considered as binding agreements and Full Payment will be required unless proper notice of cancellation or amendment is received.
Payments
Deposits can be made by Debit/Credit Card. The balance of payment is due on arrival unless prior agreement is made. We do accept BACS payments.
No show
If you fail to turn up on the date of your booking, without any prior cancellation notice, you will be charged for the full cost of your stay.
Cancellations
Cancellations with 7 days or less to your arival date the full cost of your stay will be taken. If we can re-let your origional booking you will be refunded for the nights we sell.
Amendments
Amendments reducing the number of guests or length of stay will be given due consideration if we are notified at least 48 hours prior to arrival.
Refunds
Refunds will only be given in exceptional circumstances and at management’s sole discretion.
Arrival and Departure
Whilst we endeavour to operate a flexible arrival and departure policy to cater for our guests needs. Rooms will normally be available by 14:00 although we will accept luggage and the Guest’s conservatory is available for your convenience. Rooms should be vacated by 10:00 on the day of departure unless prior arrangements are made.
